PRIVACY POLICY
This policy describes how Beyond Body Coach collects, uses, and protects your personal information when you use our website and services.
Last updated: January 2, 2024
1. Information We Collect
We collect information that you provide directly to us when you register, make a purchase, or subscribe to our services. This includes:
- Name and contact information (email address, phone number)
- Shipping and billing address
- Payment information (processed securely through our payment providers)
- Health and fitness information you provide for coaching purposes
- Photos you submit for progress tracking
- Communications you send to us
We also automatically collect certain information when you visit our website:
- IP address and device identifiers
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type and operating system
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our coaching services
- To process transactions and manage your account
- To create and deliver personalised training and nutrition plans
- To communicate with you about your programme, updates, and support
- To send promotional communications (with your consent)
- To improve our website and services
- To detect and prevent fraud or unauthorised access
- To comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party companies who assist us in operating our website, conducting our business, or servicing you, under strict confidentiality agreements
- Legal Requirements: When required by law or in response to valid legal requests from public authorities
- Protection of Rights: To protect the rights, property, or safety of Beyond Body, our clients, or others
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
4. Data Security
We take the security of your personal information seriously. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.
Our security measures include:
- SSL/TLS encryption for data transmission
- Secure storage with access controls
- Regular security assessments and updates
- Staff training on data protection
While we implement safeguards designed to protect your information, no security system is impenetrable. We cannot guarantee the security of our databases or that information you supply will not be intercepted during transmission.
5. Your Rights (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing of your personal data for certain purposes
- Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact us at [email protected].
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes:
- The updated policy will be posted on this page
- The "Last updated" date will be revised
- For significant changes, we may notify you by email or website notice
We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:
9. Legal Information
Beyond Body Coach is operated by Jeyda Beyond Body Ltd, a company registered in the United Kingdom.
Business Name
Jeyda Beyond Body Ltd
Trading As
Beyond Body Coach
Website
Jurisdiction
United Kingdom
This Privacy Policy and any disputes arising from it are governed by and construed in accordance with the laws of the United Kingdom. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.